Liverpool Ice Festival


With a 30m Ferris wheel currently dominating the Liverpool Pier Head it’s obvious that the Liverpool Ice Festival is well underway. The Festival is supported by Liverpool City Council and One Magic City Liverpool and is taking place over the festive period from 17th November until the 7th January. Billed as a winter wonderland, the purpose-built village features a range of attractions; from the UK’s largest ice slide through to the spectacular ice rink and ice bar. Increasing in size and popularity each year the Ice Festival has something for everyone and is a great day out.

With the wide range of entertainment and attractions on offer and the broad spectrum of people visiting the festival each day we have put in place a dedicated team of staff geared towards customer service and welfare. We have worked with the client to put the perfect solution in place, from customised uniform through to a dedicated supervision team, and as our first week on site draws to a close the feedback from the customers has been exceptional.

Peter Harrison (Managing Director) said, “The Ice Festival is a fantastic event which welcomes tens of thousands of people each week and it’s great to see that we’re playing our part to ensure that every person has a fantastic and safe time. The Festival also highlights our growth in Liverpool as more event organisers and live music venues become aware of the positive impact that our service can have on their customers. They can really see the difference we make.”


Meet the team...

The support team is passionate about ensuring our people have all the tools they need to get their jobs done to a high level and keep people safe. Our training never stops, and we all take part in ongoing executive education which is themed around Leadership, Lean, Mindfulness and Teamwork.

Are you interested in applying for a position with us?