Door Supervisors for Public Houses
Quality Door Supervision for Public Houses centres on creating a good first impression, relationship building with your customers and upholding of your premises license. We will work with you to ensure that your venue is safe and secure and your customers have the best possible experience.
Door Supervisors for Student Unions
FGH Security was originally formed by students at Lancaster University and our first client was Lancaster University Students’ Union. We continue to maintain a close working relationship with universities across the North West and employ a significant number of students, especially in our Events Division. We feel we understand the student market extremely well and are well placed to provide significant added value to Student Unions in need of Door Supervision services.
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Door Supervision was one of our core service offerings when FGH Security Ltd was founded in 2003. Over the years our Door Supervision division has grown exponentially and had a range of experience working through the North West of England at a host of different venues.
We understand that Door Supervisors are often the customers’ first point of contact when they visit a licensed venue or event. Therefore, they often set the tone of the evening before the customer even walks through the door. To reflect this we have a set level of dress and a conduct policy that all of our Door Supervision staff must adhere to at all times to ensure that the client is represented in the best possible way. All of our Door Supervision staff are trained to the relevant industry standards at a basic level and hold an SIA licence. The majority of them also hold qualifications in additional areas, such as First Aid and Physical Intervention.
Our mystery customers regularly visit the venues we operate at and we are transparent in our scoring – always showing the members of staff the results and the client too.
We have excellent relationships with constabularies right across the country and if we do not already know the licensing officer in any particular area we will know another licensing officer who does which can help to ensure we work together on protecting your premises’ license.