“They are the best security company I have ever worked with they are reliable, friendly and approachable. For me their level of service revolves around a human element. I find it easy to talk with people from every level within the company and never feel pressured or that I have to settle for second best. Their Approved Contractor status also acts as a big reassurance.”
Ross Robinson, General Manager, Revolution Vodka Bars
“FGH has provided my venue with Door Supervisors for almost 4 years now and I have yet to be let down on any occasion. The company is run very professionally and to a high standard regarding documentation. Whenever I have an issue regarding personnel, shifts, processes and procedures etc, the Directors and Managers alike, address the problem and give me a solution at a speed which is second to none. Having dealt with many different contractors in various fields over the years, I would place FGH at the top in terms of customer service and speed of response and would recommend their service to any potential user.”
Brian Simpson, General Manager, Lancaster
“We were happy with your service and all your men were great”
John Drysedale, The Moor Music Festival
Following Kendal Calling 2005; "....[The Client Account Manager] can be commended for his communicational skills and constantly assuring that the actions taken by his team were a help and not a hindrance to what we were attempting to achieve with the weekend, and further commendation to the overnight security who were great people to work with and went above and beyond their duties. Again we cannot commend the team enough for their work throughout the weekend and believe it would not have been the success it was with out the assistance of your organisation- we look forward to working with you in the future”.
Following Kendal Calling 2009; "Kendal Calling has worked with FGH Security for the previous 4 years without fault. In fact, we could only wish that all our external suppliers were as competent and reactive.Each year we receive messages from the attendees of our events praising the security - and having worked on many different events with other security firms , this, for me, is a refreshing rarity!
Andy Smith, Festival Director, Kendal Calling
"The casting went amazingly well due in no small part to the patience and understanding of not only you but also that of all your colleagues. Your enthusiasm was appreciated by one and all. The positive atmosphere that you and your team created allowed us to achieve some fantastic results, a fact not lost on the American producers who now have a very positive experience of working on location in the UK. Should I be back in your neck of the woods in the not to distant future I would have no hesitation in using your services again. Until that point I would like to wish you continued success with the provision of security services in the northwest".
Sam Breckman, Location Manager, His Dark Materials- The Golden Compass, produced by New Line Cinema.
In reference to FGH Security; “Having professional licensed door staff who can work with us when the need arises, really helps to keep crime down in this area.”
Inspector Steve Anderton, Lancashire Constabulary
"I am please to state that my experience of FGH Security Ltd, is to date of an exceptional nature. The professional approach to not only Security of the Fire Service HQ site but the front of house service provided is superb and is regularly commented upon by colleagues and visitors.
Greater Manchester Fire & Rescue Service is a top performing organisation and I am please to say complimented by FGH".
Tim Cheshire, Estates & Buildings Manager, Greater Manchester Fire Service
"I have worked in the leisure industry for over 15 years now. Which over the years include a number of high profile companies and some of the country’s most recognised brands. I now own and operate two nightclubs and a busy restaurant in Lancaster and use FGH for all of my security requirements at each site.
Overall FGH Security is by far the best all round security company that I have ever worked with. Their management is quick and responsive in addressing my needs whilst the staff on the ground are a credit to the company. It’s easy to see why they won a well deserved Security Excellence Award when you have experienced their service first hand. They would be the only security company I would recommend.
Grant Stringer, Business Owner