Speaking about his duties as Managing Director Peter said: “When I set up FGH Security I set out to be different. I feel that FGH Security now acts as a benchmark for manned security providers across the whole of the UK. The level of service we provide does not go unnoticed by our customers, 99% of whom stay with us once they come on board. Several of our customers have been with the company since it was founded.”
When people ask Peter about the key to his success he says that it’s all down to having the right people in the right place at the right time. Whether this involves extra training and investment in front line staff or professional development of the management team Peter recognises that developing the people who make up the organisation is of paramount importance.
Peter also believes in the personal touch. Despite his busy schedule he still makes time to visit every member of staff personally at least once every year to get first hand feedback from the front line. Peter also still performs front line duties when he can so that he does not lose touch with the business. Although FGH employs a full management team to run day-to-day operations of the business Peter also likes to be personally available to both customers and staff. His two main priorities for the business are “happy customers and happy staff”. He feels that the two are intrinsically linked and likes to ensure both personally.
Peter is keen to encourage entrepreneurship among young people. He believes that the entrepreneurial route has changed his life for the better and has spoken to business students at a number of universities across the North West to help give them the same opportunity.
Outside of work Peter is a keen athlete and charity fundraiser. The two often go hand in hand for Peter who likes nothing better than a combination of extreme cold, mud and physical exhaustion – preferably while dressed in the most ridiculous outfit imaginable. Peter said “I love to give something back to society and often the communities we work in. I feel privileged to be fit, healthy and living in such a beautiful part of the world. The very least I can do is put myself through a bit of torture to help out!”
Peter promises that he will personally visit any potential customer in the northwest who feels they need a more intelligent security solution and Door Supervisors or security guards that exceed their expectations.