Living-Wage-Week

Living Wage Week 2018

2 minutes reading time.

It’s Living Wage Week and we’re showing our commitment to employees by being part of The Service Provider Recognition programme.

FGH Security achieved Service Provider status with the Living Wage Foundation in 2017. Their scheme recognised that it is not always possible for companies to implement the living wage for all contracts however as part of the scheme a Provider (FGH) will always communicate to clients that the Living Wage is always an option. We do this by proving a Living Wage bid alongside every market rate submission to all our prospective clients. This means our clients always have a choice in implement the Living Wage at the point of tender.

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The Living Wage Foundations Service Provider Recognition programme recognises that FGH wants to play a role and support the aims of the Living Wage Foundation furthering best practice in the industry.

FGH is a values-led company and this commitment reinforces our value to ‘Look After Our Team’ by enabling our staff to focus on providing excellent service to our clients. We hope to be the benchmark for companies in our industry and hope to set an example for the rest of the industry to follow. This commitment is our way of demonstrating the significance of employee welfare both internally and to the wider security industry.

Managing Director, Peter Harrison added, “It was great to see the 4.9% increase in the National Living Wage during last weeks’ budget. The work done by the Real Living Wage Foundation shows there is still some way to go. We look forward to an upward review of all our pay rates in due course. I would welcome a conversation with any of our current customers, about the benefits of paying the Real Living Wage”.

Six Nominations at the Security Excellence Awards

3 minutes reading time

2018 is another record year for FGH security at the Security Excellence Awards as we have made the finalists list in six different categories. Just like the previous three years, this is more than any other security company in the UK.

We’re hoping to build on our 2016 success (when we won Event Security Team of the Year for the second time) and hopefully win an award in one of the following categories;

 

ACS-CHAMPION OF THE YEAR

Finalists for the work we do in promoting the ACS and its benefits, our contributions to furthering the aims of the scheme and how our purpose of Keeping People Safe translates into a creation of a safer environment for the public at large.

 

Our submission in this category focuses on our organisational recruitment strategy to ensure that we remain reflective of the society we operate in. This focuses on our ongoing outreach work strategically combined with the promotion of employment opportunities in the geographical areas in with we operate. It also looks at attracting demographic groups which might have applicable skill sets but have little awareness of the opportunities that FGH and the security industry as a whole can offer.

 

Our entry looks at the difference our hospitality training makes to the consistency of our service delivery and how this contributes not only added value but the development of our clients’ brands and end user experience.

 

Finalists for the work that we do to make us standout from others in the industry from the perspective of various stakeholders (e.g. staff, clients, customers, other suppliers etc) and demonstration of how this meeting of market wants and tailoring of service has led to rapid growth and expansion based on case studies and client testimonials.

 

Our finalist position in this category was secured based on a detailed analysis of our areas of speciality and client portfolio, how we proactively integration of people and technology to enhance our service and our star qualities which make us standout and lead the industry

 

Our entry here looked at how we work with organisations and companies outside the security industry to have a real transformative impact and positive social legacy. This year we focused on our work with the Association of Interdependent Festivals and the unique #DrasticOnPlastic initiative which saw us be the first event security company in the UK to eliminate the our use of single use plastic.

 

David Hassall, Marketing Manager for FGH Security said,”The Security Excellence Awards are recognition for the fantastic work all of our team do throughout the year. When writing the award submissions the hardest part for me is choosing which initiative or case studies to focus on and then coming below the word limit, which is quite a nice problem to have. The awards are effectively the security industry’s version of the Oscars and every member of the team should personally be proud that we have reached this stage in the contest already and the role they have played.”

The awards will take place on Wednesday 21st November 2018 we will be making LIVE updates from the awards evening on our news pages and Facebook, Twitter & Instagram.

Liverpool-Giants

Giant Spectacular 2018

3 minutes reading time.

This weekend we closed out our festival season by keeping over a million people safe at the Giants Spectacular in Liverpool. According to Liverpool City Council’s estimates over a million people visited the city this weekend to see one of the world’s most unique artistic performances. The event called Liverpool’s Dream, led by the French arts company Royal Deluxe was the third and final event in Liverpool. The one of a kind spectacle featured a Little Boy Giant, a Big Giant and Xolo the dog adventuring through the streets across four days. As you can imagine an event of this nature requires a very detailed level of planning and we have worked closely in partnership with Liverpool City Council for months leading up to the event after being successful in a very competitive tender process.

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Our SIA Licenced security teams and stewards oversaw the security of the parade, the Giants, the Lilliputians and the safety of the visiting crowds which came out in force to line the streets. This created its own unique set of crowd management considerations combining asset protection, crowd dynamics, fluid movement of the deployment as staff moved through the city with The Giants and also ensuring that people could still interact with the performance.

The Big Giant

Amy Stanley, Operations Manager at Liverpool Giants said, “I have to say the entire team worked incredibly hard at Liverpool Giants, and it was humbling to be a part of such an incredible event. It was fantastic to see everyone smiling and enjoying themselves. I can’t put it into words how proud I am of the team.”

Lewis Walsh, Head of Security at Liverpool Giants said, “FGH Security are extremely proud to be part of such a fantastic event as The Giants. The months of planning by all agencies concerned delivered a faultless operation and ensured that that all attending the weekend’s events were kept safe. Our team on the ground worked tirelessly and enjoyed every minute of being part of such a fantastic event.”

Team FGH

This was the final festival of the year for FGH. Some twenty three events have been successfully planned and delivered to become the biggest summer in the company’s history. 2018 has also had some of the busiest days when deploying nearly 500 staff to various events, venues and festivals.

festival-No6

‘Be Seeing You’ Festival No. 6

2 minutes reading time.

Closing out the 2018 festival deployment calendar, Festival No. 6 has been another success for FGH. The festival is based in Portmeirion which was the stunning backdrop for the famous, cult, spy TV series, The Prisoner which follows a retired intelligence agent, known only as “Number 6” which the Festival is named after. The line from the show ‘Be Seeing You’ was on the lips of many visitors this weekend. Despite the festivals international recognition the organisers have said they need time to rethink its future. For all the demand for the festival, its allure, and charm, the festival has out grown is surroundings however there is speculation Festival No. 6 could return in 2020 in a different format.

Festival No.6

This year Festival No. 6 attracted more than 10,000 visitors to Portmeirion with rockers Franz Ferdinand being the final act to take to the stage on Sunday evening giving the festival the send off it deserved. The heavy rain which was forecast for the weekend turned up, but it didn’t spoil the atmosphere as thousands of families roamed the site and it’s many unique stages and attractions.

Festival No.6

Lewis Walsh, The Head of Security for Festival No.6 said,”This weekend saw FGH Security work with Global, Ground Control and Broadwick again for the last Festival No. 6 for sometime. The team provided an excellent service to the festival one which many team members have worked before and enjoy. The focus of this operation was based around the customer experience and providing a safe and secure festival, which was achieved. We look forward to being back at the new look Festival No. 6 in the near future.”

 

Check out our photos from this weekend:

 

 

Electric-Fields

Electric Fields: A Fantastic Family Festival

2 minutes reading time.

On the 30th August we deployed SIA Licensed Security Staff and Stewards to Electric Fields, held in the stunning forests of Dumfries & Galloway in Scotland.

Electric Fields is known for being one of the best outdoor festivals in Scotland and is built around Drumlanrig Castle. The event is geared to be family orientated friendly and offers fantastic music in an intimate and unique setting, packed with fun activities to add to the luxury experience. The line up this year included artists such as Noel Gallagher, James and Public Service Broadcasting.

15,000 people arrived across the course of the weekend with numbers peaking on Saturday with over 10,000 people attending. Feedback about the team we deployed from the organisers and customers has been fantastic;

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With the festival season now drawing to a close, and next week we look ahead to Festival Number 6 on the North Welsh coast.

Event Security Manager Tim Ratcliffe said, “This weekend was smooth sailing, a very good event! The weather was nice and we had a lovely crowd. Electric Fields was a fantastic opportunity to shine in front a family friendly audience. Our team performed really well and showed us in the best light for our first gig in Scotland. Also, Leftfield were amazing I’ve been following them since I was young and they were great to see live!”

 

Manchester-Pride

Manchester Pride Festival 2018

4 minutes reading time.

Manchester Pride was the busiest weekend of the year for FGH Security. Many thousands of attendees descended on the city centre for The Manchester Pride Festival 2018. The award winning four-day event, which celebrates LGBTQ+ life, was a fantastic weekend full of colour and a party atmosphere. The parade on Saturday had over 10,000 participants and for all involved was the heart of the pride weekend. We deployed security staff to oversee the safety of the Parade and events in the village. Our team worked efficiently providing crowd control and crowd management at busy points throughout the parade route whilst working closely with local police, medical teams and other authorities.

Pride Security

Pride transformed the city into a  rainbow celebration over the weekend. Thousands cheered on the floats travelling through the city’s streets. This year’s theme was ‘the Circus of Acceptance’; there was a dazzling array of costumes and floats at the annual celebration of Manchester’s LGBTQ+ community. Organisations taking part in the parade this year included Greater Manchester Police, the fire service, local businesses and charities. Our friendly team joined in the festivities and wore stickers, face paint and glitter to show their pride, reaffirming the positive relationship our team has with the community.

After the parade the celebration continued in the village with performances from Gok Wan, Rita Ora and Sigala. The event drew to a close on Monday evening with a Candlelit Vigil held in Sackville Gardens. The park turned into a sea of candles taking a minute to remember those lost to HIV. The community and authorities pledged to work together to fight the epidemic worldwide and the stigma that still exists.

Peter Harrison, Managing Director and Head of Security said, “Our 6th year at Manchester Pride was our best yet. With sales up 6% year on year we saw record footfall at the event. Our whole team worked very hard to overcome the challenges that a site like this presents in relation to crowd management. Amazing work everyone. A big thanks from me. Especially to all who went the extra mile.”

houghton

Houghton: A Highlight Of The Festival Season

2 minutes reading time.

The Houghton Festival is known for its unique mix of electronic music and alternative sounds. The festival promised visitors 24 hours of continuous music with extended DJ sets in a fantastic setting in the Norfolk Countryside surrounded by extreme art installations.  The festival prides itself on growing year on year based creating really unique and positive experiences for each festival goer. This year the event ran from the 9th until 12th August and welcomed 10,000 customers.

Houghton Festival

This was our first year at Houghton Festival and we invested a lot of managerial time to not only ensure that our staff briefings and deployment patterns met requirements but also our teams complemented each other and added real value to the event organisers. As always, our team out did themselves and went beyond just providing a security remit by being the perfect first point of contact for customers at the event, this has been mirrored by both client and customer feedback.

Houghton Festival

Amy Stanley, Operations Manager who acted as Head of Security at the event, said, “The whole weekend went extremely well, the local Police Inspector told me that this weekend was the slickest security operation he has seen in 17 years. The festival went smoothly from our side because team worked to a consistently high level despite the rainy conditions. It was great to see them forming relationships with festival goers and putting customer service first which really compliment the event. It’s great to see people’s reactions when they see us living up our brand promise of having the friendliest team.”

Houghton Festival

DrasticOnPlastic

#DrasticOnPlastic – Making A Difference

3 minutes reading time.

Did you know that it is predicted that there will be more plastic than fish in our oceans by 2050? The UK uses 38.5 million plastic bottles every day, of which 15 million are not recycled.

On April 22nd The Association of Independent Festivals (AIF) launched a campaign to coincide with Earth Day and more than 60 festival have committed themselves to banning the use of plastic straws on site in 2018 as a minimum first step. By 2021 they have pledged to eliminate all single use plastic at their events. Not only are we becoming part of this inspirational drive but we are fully eliminating our team’s use of single use plastic this year in 2018.

DrasticOnPlastic

Doing our bit!

We are leading the security industry by not only pledging to reduce the use of single-use plastic but also drastically minimise our waste. This year we are issuing 400 reusable drawstring bags which contain a thermal flask, either a protein shaker or sports bottle (based on each team member’s choice) and a torch. As well as furthering our industry leading environmental legacy, initiatives and accreditations we are also taking immediate action to reduce our use of disposable materials. This will save just over 100,000 plastic bottles and 60,000 paper cups going to landfill at the festivals and events our team are working at this summer alone. This works out approx 250 bottles of water per employee.

 


250 waterbottles = 1 FGH #DrasticOnPlastic Waterbottle

 

Leading from the front and Peter Harrison is going even further;

Peter Harrison, FGH Managing Director, said, “There is a lot we can do to stop using disposable plastic, such as opting for reusable flasks, cups and shakers. We’re leading by example to inspire people to make a change. It’s a substantial investment and a major shift in the way organisations like our own think, but it is worth it for our children and their children.”

DrasticOnPlastic

AIF CEO Paul Reed said, “It is encouraging and inspiring that so many AIF members have taken this initiative and pledge on-board without hesitation and are taking a collective stand against single-use plastic. This is one of the most critical issues facing our businesses and wider society. By working together as an industry and taking affirmative action, we can make a tangible difference.”

To see the latest updates check out the Hashtag #DrasticOnPlastic or keep and eye on our social media and site over the course of the next few months to see the difference we’re making.

Rewind North

Rewind North 2018

2 minutes reading time

This weekend saw FGH’s first deployment to Rewind North. The 80’s festival wowed audiences at the beautiful Capesthorne Hall from the 4th-5th August. Iconic acts such as Tiffany, Billy Ocean, The Boomtown Rats and Legendary headliners The Jacksons took to the stage.

The event now spans 3 venues; Scotland, Henley-on-Thames and Macclesfield with the hugely popular festivals being a highlight for thousands of devoted fans here to see 80’s Gold. This the 10th year of the festival saw 45,000 people attend in Macclesfield.

rewind north

We deployed over 260 SIA Security Staff and Stewards to oversee the security provision and safety at Rewind North. As this was our first time at the festival every staff member was briefed and saw an onsite orientation before the gates opened to give maximum service delivery to the public.

Duties the security staff undertook included bag searches on entrances to control items being carried into the venue and maintaining communication with the Rewind North organisers, medical teams and local police to provide the best possible service.

rewind north

The team has since been praised for their excellent customer service skills, and friendly and helpful approach. Thankfully for festival goers and out staff after the bad weather that plagued the Kendal Calling Festival last weekend the weather stayed dry. The blazing sunshine helped boost the atmosphere, spirits of the team and the positivity of the crowd.

Mark Hussey, Training & Development Officer and Security Manager said, “The teams worked really well at Rewind over the weekend. Friday was very challenging for the team on the campsite entrance, but they all pulled together and did a fantastic job which continued to over the weekend. We have since received praise for making visitors feel welcome and keeping them smiling. Well done to all those that worked Rewind North!”

Kendal Calling

Kendal Calling 2018

3 minutes reading time

Kendal Calling, the award winning four day family event, kicked off in the sunshine on Thursday 26th July. Set in the spectacular Cumbrian countryside with a crowd pleasing line up including Hacienda Classical, Plan B & Catfish and the Bottlemen; the event covered 11 stages, with a sold out audience of 25,000 festival goers.

fgh team at Kendal Calling

Kendal Calling is one of our most anticipated events. Staff and revellers alike can never wait to get back into the fields! The event was our biggest deployment of SIA licensed security staff and stewards to date. Our team, once again fully reunited, after covering two deployments last weekend at Blue Dot and Liverpool International Music Festival Festival to oversee the safety of this weekend’s visitors. Too soon the weather turned and thunderstorms brought heavy rain throughout the latter half of the weekend. Our team battled through the mud, cold and wet weather, and despite these conditions prevailed through supporting each other and going the extra mile. Staff morale was boosted by the excellent work of Supervisor, distributing umbrellas, hot soup and drinks to ensure everyone had plenty of breaks to warm though.

Searching at Kendal Calling

The key to our success? Teamwork, planning and preparation; taking a scientific approach. This was the 13th consecutive year FGH secured the event and worked with the Kendal Calling organisers, local police and medical teams. Our security team is as much of a part of the Kendal Calling experience as the stages and unique installations around the event. Our experienced teams worked closely with Cumbria Police to ensure a proactive approach to policing and securing the site. As such this year only 14 arrests took place and the police saw a fall in drug related crimes and offences. Subsequently our team has been praised for their friendly and helpful security presence. This reassured visitors and helped them enjoy the festivities.

Managing Director and Head of Security Peter Harrison said, “We came to Kendal Calling with the purpose of keeping people safe and we have been successful. Fantastic work to everyone in our team who pushed through another hour and went that little bit further than you needed to, just because being average is not for you. You are what makes FGH special and this keeps new contracts, awards and praise coming. You are the people keeping 5 million people safe this year.”