FGH Security Making A Difference at Boomtown CH 11 – A Radical City

On Wednesday 7th & Thursday 8th August 2019 our friendly and welcoming team ensured the safe entry of 50,000 customers to Boomtown Fair 2019. Festival-goers from across the country attended the event based at the Matterley Estate in Hampshire to see more than 500 artists perform across 27 main stages and visit 80 unique street venues. Boomtown headliners this year included The Streets, Lauryn Hill, Chase & Status, Slaves & UB40. Since the festival’s beginnings in 2009, the event has grown from 1,000 to 50,000 capacity making it one of the fastest-growing festivals; next year’s festival is expected to see over 70,000 attendees with FGH forming a key part of the security provision.

Our search teams proudly monitored the ingress to the site. We deployed over 200 SIA trained team members to control the crowd safely through gates, the pace of entry and ceasing prohibited items; keeping people safe and making sure everyone passing through had an incredible experience. To achieve our goals the team worked closely with local police, event organisers, medical teams and crew whilst braving the torrential downpours, gales and lightning which had forced many festivals and events across the UK to cancel. This was our 3rd year at Boomtown Fair and we put a lot of time into ensuring that our staff briefings and deployment patterns met requirements to add real value to the event. As usual, our team excelled and went above and beyond by being the perfect first point of contact for customers, this has been confirmed by both client and customer feedback.

Boomtown Fair North Gate Manager Dave Hassall said, “Boomtown is a really unique festival which requires really unique security delivery. It is a really satisfying event to secure and work. The fact we have travelled so far and are asked to do this job every year is a testament to the high standards we have at FGH and a message to the wider industry of the calibre of our staff.”

All Together Now Festival Returns Bigger & Better

3 minutes reading time | 5th August 2019

This Irish August Bank Holiday weekend we took a return trip across the Irish Sea to the All Together Now Festival. This is the second year that FGH has exported services from the UK and we continue to expand internationally!

We deployed a stewarding team to help with the crowd management and safety of the event from the 2nd to the 4th August 2019. The capacity increased from last year’s event figures of 13,000 to 20,000 meaning the security operation for the festival site had to be completely reworked without compromising the magic of the event. This also meant moving sections into the woodlands, these were alive with activity offering more space and more entertainment than ever before. The Festival promised visitors a weekend of freedom and escapism through music, comedy, theatre, art and workshops taking place across 10 stages with various different hidden quirky gems.

Thinking green was at the heart of All Together Now’s ethos this year. Festival attendees came prepared with their own cups and reusable glasses. Recycling bins were also on offer with people encouraged to divide their waste. We paralleled this ethos with our own exciting, sustainable initiatives, keeping the sites we visit as tidy as possible and avoiding single-use plastics by issuing reusable cups, sports bottles and bags to all new staff members to save thousands of plastic cups and bottles going to landfill.

Our team worked with other security teams to manage the crowd and added to the safety team as stewards working closely with the event organisers, Garda Síochána (local police) and medical teams.

Soggy weather and traffic issues didn’t dampen the spirits of the Irish music fans. The festival is a strictly over 21’s affair although accompanied under 12’s get in for free, giving All Together Now a different audience to most other music festivals. 2019’s headliners included Hot Chip, Orbital, Bombay Bicycle Club & Fontaines. The acts contributed to the festival being sold out since March and attracting big crowds to the main arena.

The event organisers were amazed by our level of customer service stating, “FGH Security has brought something to Ireland we have never had before. Irish people love the English accent, you were the talk of the festival.”

Peter Harrison, Managing Director and Head of Security said, “Ireland once again has been absolutely great, such a nice show. This is probably the nicest audience I have ever seen at any festival in my career. It’s been helped massively by the people around me. Top work. Ireland loves FGH. FGH loves Ireland. We shall be back again.”

FGH Went Down A Storm At Kendal Calling

2 minutes reading time | 31st July 2019

Kendal Calling is one of our most hotly anticipated events. Staff, crew and revellers alike can’t wait to get back to the fields! The award-winning family festival kicked off on Thursday 25th July with main acts this year including The Courteeners, Nile Rogers, Chic, Tom Jones, Years & Years,  KT Tunstall and Manic Street Preachers to name just a few taking to the main stage over the weekend. The music was as good as the atmosphere and this year’s Dinosaurs theme saw festival-goers dressing up as The Flintstones, T-rex’s & Cavemen.

The event is one of our biggest deployments of SIA Licenced Security Staff and Stewards in 2019. Our team reunited once more to oversee the safety of the fields and its visitors after covering two deployments last weekend at Bluedot Festival and Liverpool International Music Festival. This is the 14th year the festival has taken place and the 14th year we have secured the event with the friendly and helpful presence we are known for.

Kyle searching at Kendal Calling 2019

Kyle searching at Kendal Calling 2019

Kendal Calling is known for having the best music (and security) but not the best weather. On Saturday the event had a 12-hour downpour, but the rain and mud didn’t stop the crowd from having a good time. As the weather turned our team kicked up a storm, and were videoed dancing to Lionel Richie – All Night Long between acts at the main stage.

What is the key to our success at Kendal Calling? Working closely in conjunction with Cumbria Police, Kendal Calling organisers and medical teams by communication and sharing information to secure this amazing festival and keep people safe.

Amy Stanley, Assistant Head of Security said, “Kendal Calling was another success despite numerous weather challenges at different points over the weekend. The team performed to the best of their ability and pulled together in difficult circumstances. We have had fantastic feedback from the Kendal Calling Organisers with regards to incident management. A personal thank you to all those who worked Kendal Calling, we couldn’t have done it without you!”

BEAT-HERDER-2019

Beat Herder Festival 2019 | News

17th July 2019 | 2 minutes reading time

For the second year, FGH Security returned to keep people safe by overseeing the security and crowd management at The Beat-Herder Festival. The event is now in its 14th year and was its best one yet set in the beautiful Ribble Valley, near Sawley around the forest surrounding Dockber Farm.

Beat Herder Stage

Main Stage & Beat-Herder 2019

The unique festival was a sell-out with over 12,000 revellers attending to see acts including Rudimental, Groove Armada, Sister Sledge & Basement Jaxx. The music kicked off on Friday 12th July and ran until midnight Sunday. Altogether more than 80 artists played across the weekend with a wide range of food stalls and entertainment on site. When it comes to Beats & Barminess, it has no equal. This independent festival has changed rapidly since 2006, growing in reputation and stature.

To keep people safe across the weekend our team provided secure search teams on entry, roaming campsite response, the local area and internal strategic static guarding, wristband checking on entry to the festival arena and guarding on gates, stages and unique areas to oversee the stage equipment, artists and crew. Our team, while delivering our friendly professional service we are renowned for working in partnership with Beat-Herder event organisers, the local constabulary, medical teams and social service to make sure we made a difference to the quality of the event.

Amy Stanley at Beat Herder

Amy Stanley at Beat Herder

Amy Stanley, Days Manager for Beat-Herder 2019 said, “we have supplied more than 200 team members to Beat-Herder this year. This is our second year on-site at the festival with team members deployed on campsites, main gates, in the main arena, woodland areas and on the main stages. The weekend has gone extremely well, all of the attendees are having a great time.’

lancaster-town-hall

Frank Turner At Lancaster Town Hall | News | FGH Security

On Friday 6th July, Frank Turner played a solo gig in Lancaster Town Hall to support the Morecambe Bay Food Bank. All proceeds from the show which was organised by our friends behind Kendal Calling go towards food supplies in Morecambe.

Last year the charity (chaired by Frank Turner’s sister) worked hard to give out more than 7000 three day food supplies and this year they are hoping to be able to help even more.

The gig was completely sold out for the intimate acoustic set, a very limited number of tickets were available.

Tom Sharman said: ‘I am the Operations Manager for regular events and this one of my favourite one-off events that we do here at the Town Hall in Lancaster. This gig is the second year it has occurred in the Town Hall in Lancaster, it been a very successful evening. We have 925 paying customers in the venue, a lot of them are returning from last year because they really enjoyed it. We have had no issues, a really good crowd, everyone is having a lot of fun and singing along with Frank helped by my small but experienced security team of 8 to make sure everyone is safe, happy and having a good time.’

FGH Security at Lancaster University Extravs

4th July 2019

2 minutes reading time.

On the last week of June (the last week of Summer Term) the Extravs were held at Lancaster University. It’s a tradition at the end of the year at Lancaster University for the Colleges across campus to throw events, trying to out do the others and put on the best party whilst seeing off the end of the academic year. Our Managing Director Peter Harrison actually founded FGH to cater for the Extravs in 2003 when he was studying at Lancaster University.

On the hottest week of the year so far on the evenings of Tuesday 25th, Wednesday 26th and Thursday 27th, a specialised FGH events team of SIA Security personnel were deployed to secure the event, property, ticketing, stages and oversee the crowd management of the students attending. We worked closely with Lancaster University, Lancaster University Students Union and College Event Organisers to oversee the event and make sure the evenings ran as smoothly as possible. Each night was packed with a variety of live music, food and decorations based on a theme of each colleges choosing.

Operations Manager, Tom Sharman said: “The whole event has been brilliant and I can’t thank my team enough. Everyone turned up early, eager to get on with their shifts. I had no issues, we had no faults, the whole event smoothly, the guys on the front line came across really friendly. I am proud of my team and cannot wait for next years event.”

 

 

Mind

FGH Security achieves Silver Mind Workplace Wellbeing Award

27th June 2019

FGH Security has been recognised at Mind’s Workplace Wellbeing Awards for its commitment to employee and occupational wellbeing.

FGH Security is one of 106 organisations to take part in Mind’s third annual Workplace Wellbeing Index and has been recognised with a Silver award. This award acknowledges that our approach to employee welfare has an impact within the workplace. Mind’s Workplace Wellbeing Index is a benchmark of best policy and practice, celebrating the good work employers are doing to promote and support positive mental health.

We depend on healthy and productive team members and do our utmost to value and support our frontline team so they can realise their talents when needed. Mental health problems are common in the security industry, as they are across all sectors. Mind surveyed more than 44,000 employees across the 106 participating employers and found that 7 in 10 employees had experienced a mental health problem in their lifetime.

mind

This Silver Award recognises our hard work in promoting workplace engagement and morale within the frontline team. The survey results benefit FGH by finding out where we are doing well and where we could improve our approach to mental health in the workplace.

Lyndsay Holt, our HR Manager said, “We’ve had such a busy year so far and despite the long hours, inclement weather and additional requirements, the morale amongst the team is inspiring. The team have worked together, supported each other and I have been humbled by the way everyone continues to look after our team with praise for each other. This is a great time for us to reflect on what we have achieved and how much more we can accomplish. We’ve received so much fantastic feedback from clients and members of the public and I’m so proud to be part of such a positive, supportive team who truly believe in giving something back. The survey results have helped us to identify in which ways we are supporting our team’s wellbeing and how we can do more. Thank you to everyone who completed our Mind Wellbeing Survey and for all your hard work.”

Emma Mamo, Head of Workplace Wellbeing at Mind said, “ valued and supported employees are far more likely to deliver the best outcomes for your organisation. That’s why we’re delighted to recognise and celebrate employers making mental health a priority for their organisation through our Workplace Wellbeing Awards. This year, we’ve been overwhelmed to see so much good practice right across the board, from each and every one of the 106 diverse employers to take part. The awards event provide an opportunity to recognise those forward-thinking employers who are at the cutting edge when it comes to investing in their staff wellbeing, and in turn getting the best outcomes for their business.”

#mindworkplaceawards

Celebrating 10 years of Gottwood

13th June 2019

3 minutes reading time

GOTTWOOD FESTIVAL HAS BEEN CALLED AN AMAZING SUCCESS BY ORGANISERS AND CRITICS

This year was Gottwood Festivals 10th Anniversary and its best year so far with a fantastic electronic and underground line up which saw 5,000 fans head to the Isle of Anglesey this weekend. Gottwood is a forest festival and has got to be one of the most beautiful festivals in the country, with stages set around a beautiful lake only a short walk from the campsite. The weather changed rapidly on Thursday evening from one of the warmest days in the past month to one of the wettest in the space of 24 hours but this didn’t get anyone at the festival down and although it got a little muddy the festival continued to be a safe and enjoyable.

FGH worked closely with Gottwood organisers, North Wales Police and Medical teams to secure this unique and vibrant festival. We deployed 200 of our trademark friendly and helpful security professionals on the ground over the course of the weekend to ensure the safety of the 5,000 revellers, artist and crew. Amy Stanley, Operations Manager and Security Manager overseeing the event said, ‘Gottwood was an exciting experience, the team performed very well in all weathers! A massive thanks to the Event Management Team for their support throughout the event and to our FGH Team who continued to deliver a fantastic customer service experience to all Gottwood customers. Our main focus was crowd management within the arenas, this was done effectively and all of plans worked!’

Tom Elkington, Festival Director, said, ‘…we have had nothing but positive reports for everyone about security and we all want to extended our thanks to you team but more importantly your management.’