Kendal Calling – Large Festival and Festival Security in a Rural Area


The Eventhelpful-festival-security-management-fgh-security
FGH Security was first involved in Kendal Calling in 2005 initially supplying just 20 security operatives to the 2000 capacity site in Kendal town centre and has grown alongside the event for the past 8 years to the now 20,000 capacity event.  Artists have included Dizzee Rascal,  Blondie, Pendulum, Doves, James, Mumford & Sons and Calvin Harris. In 2010 Kendal Calling was awarded the Best Small UK Festival Award at the UK Festival Awards, as voted by the public and in 2011 it also won the industry award ‘Best Small Festival’ at the LIVE UK Awards. In 2013 it then went on to win the Award for Best Medium Sized Festival.

The Solution
FGH manage the full security provision for this event from our Crowd and Events Management staff pool. Besides providing security operatives and steward across the site performing a range of functions we also provide a range of specialist teams to cater for the unique requirements of the event. Our large Front of Stage Safety Team are trained in a variety of safety roles from from catching crowd surfers to recognising potential hazards. Besides the formal training that these staff members receive we also do a number of large scale live exercises leading up to the event so the staff can refine their methods of dealing with situations in the actual environment that they will provide the service. We also have a unit of security operatives on mountain bikes which allows staff to cover a much wider patrol area and allow for additional interaction with the public. The members of staff that make up the unit are trained to International Police Mountain Bike Guidelines. In addition to this we also have a team of ex-military commando trained operatives to discourage illicit dealings on the perimeter of the site and keep unwanted people out.

The Result
Working with the Kendal Calling for such a long period of time has allowed us to establish not only a productive working relationship but also the opportunity to refine our operation further each year which not only adds value to the service provided but also allows us to ensure that our security service meets all of the festival organiser’s needs as the festival grows.

Going Forward
Each year we exceed our service delivery goals and continue to help ensure that each person coming to the festival has fun in a safe and friendly environment.