Gorilla Manchester – Medium Sized Live Music Venue

_DSC0325_GORILLA

The Venuesecurity-companies-manchester-fgh-security
Gorilla is a multi-award winning restaurant, bar and events venue in the heart of Manchester. It caters for a broad range of customers, from couples looking to pop in for an evening meal through revellers looking to enjoy one of the A List acts that the venue attracts (which have previously included the likes of Rudimental, the Kaiser Chiefs and The 1975)

‘And there’s a 700 capacity venue in the tunnel at the back playing host to bands, clubnights, comedy and theatre. ‘Manchester’s only venue where the walls are covered with what look like the controls from a 1950s Spacelab’ –  The Guardian

‘It’s not easy to be this good at so many different things, but Gorilla manages to pull it off and then some. No matter what the day, the time, or the occasion, Gorilla has it covered. From the spot-on decor to the sophisticated drinks menu and creative food offering, there’s a real sense of quality that runs through everything that Gorilla does, which forms the basis of its entire appeal. One of the best bars in Manchester.’ – Designmynight Manchester

‘Should there ever be an award category, we already have the winner of Best Food & Concert Venue in Manchester.’ – Manchester Confidential

doormen-and-door-supervisors-manchesterThe Solution
As you’d expect with a venue combining a bar and restaurant and a 700 person capacity venue towards the rear of the building the security requirements and delivery of the service can alter on a daily basis. We work very closely with the venue management to not only ensure that we meet the basic security needs and licencing requirements but also ensure that each member of staff we provide benefits the Gorilla brand and complements the venue. With up to thirteen Door Supervisors required on some nights we make sure that shifts are not only filled by the most suitable member of staff but we have worked hard to build a cohesive team that contributes to a venue where people want to visit again and again.

The Result
We receive excellent feedback on a regular basis from not only venue customers but also from key bodies such as Manchester Police and Licencing. This venue also highlights how FGH can adapt to changing requirements so the management team have confidence in the fact that we can provide the right Door Supervisors every time even with short notice. We have also implemented an ID scanner system at the venue so the Door Supervisors can process large numbers of people quickly and efficiently. This also allows them to spend more time interacting with customers so everyone gets a warm welcome and allows the venue to set the right tone for the night. We believe that good Door Supervision should focus on making the right people want to come to a venue.

Moving Forwarddoor-supervison-companies-manchester
We hope to continue working with Gorilla to make it even more of a success and maintain the high standards that we set at the venue from the very first day we began providing Door Supervisors to the venue